Official Language Acquisition in Kosovo 2016

Official Language Acquisition in Kosovo 2016

The objective of the project is to enhance the ability of municipal officials working in mixed municipalities to communicate in both official languages, Albanian and Serbian. Currently, only a limited number of municipal officials interacting with the public speak a second official language, resulting in mono-lingual working environments, which in mixed municipalities can hamper co-operation, marginalise staff and limit access of citizens to public services. By organising courses of Albanian and Serbian languages for municipal officials in 10 municipalities, the project aims to achieve increased accessibility of municipal services to communities, a more attractive working environment for non-majority individuals considering a career as a municipal official and more efficiency within municipal administrations.

Implementation Period

May 2016 – December 2016

Location

Target Kosovo municipalities:

  • Kamenicë/Kamenica;
  • Gjilan/Gnjilane;
  • Vushtrri/Vučitrn;
  • Štrpce/Shtërpcë;
  • Prizren;
  • Obiliq/Obilić
  • Parteš/ Partesh;
  • Ranilug/ Ranillug;
  • Klokot/ Kllokot;
  • Gračanica/Graçanicë;
  • Mitrovicё/Mitrovica North;
  • Zubin Potok;
  • Leposavić/Leposaviq;
  • Zvečan/Zveçan;
  • Prishtinë/Priština
  • Peja/Peć

Albanian and Serbian are the official languages of Kosovo and have equal status and equal rights as to their use in Kosovo institutions. The Law on the Use of Languages provides that official languages are used on an equal basis by and within municipal administrations. Municipal officials and municipal administrations are responsible to ensure that every person in Kosovo can communicate with municipal authorities and receive available services and public documents in official languages of Kosovo: Albanian and Serbian. Yet, only a limited number of municipal officials interacting with the public currently speak a second official language. Kosovo legislation also contains provisions for the proportionate representation of communities within the civil service, at Pristina and municipal levels. However, non-majority communities still find themselves under-represented in mixed municipal administrations.

Background

This lack of knowledge of both official languages, together with the under-representation, creates a number of problems, especially in mixed municipalities across Kosovo. It inhibits the requests and the provision of public services to some communities, making the integration of Kosovo society harder. It also hampers co-operation and integration within the workplace.

Aim and Objectives

The project aims to enhance the ability of municipal officials to communicate and provide municipal services to communities in both official languages.

Expected Results and Activities

ECMI Kosovo will carry out the following activities:

  • Conduct Albanian and Serbian language courses for municipal officials in 16 target municipalities

The project activities will have the following results:

  • Municipal officials in mixed-ethnicity municipalities are operational in both official languages.

Target Groups and Beneficiaries

Municipal officials in mixed municipalities

Non-majority ethnic community members

Funding

This project is funded by the OSCE High Commissioner on National Minorities and Office of the Language Commissioner/Office of the Prime Minister.


Contact Person

Name: Renata Nikolla

Position: Project Manager

E-mail: nikolla@ecmikosovo.org

Tel: +381 (0) 38 224 473

Mob: +377 (0) 44 632 835

Issues: Central government, Languages, Local government

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